This Privacy Policy explains how Clean Nest handles personal data when you use our website, request a quote, or arrange move-in or move-out cleaning services in the Rawalpindi metropolitan area.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer required. They may also object to certain processing or ask for clarification about how their data is used.
To make a privacy request, provide enough information for us to identify the relevant record and confirm the nature of the request. We may decline or limit a request where the law allows us to keep the information or where the request cannot be verified.
We retain personal data for the period necessary to complete the requested service, maintain business records, resolve complaints, and meet legal or tax obligations. When data is no longer needed, we delete it or de-identify it where appropriate.
The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we may provide a clearer notice through the website or other reasonable communication method.
We use personal data to respond to inquiries, prepare custom quotes, confirm property condition and access arrangements, schedule appointments, carry out cleaning visits, manage completion handover, process payments, maintain records, improve website performance, and meet legal or administrative obligations.
We may disclose personal data to service providers that support website hosting, communications, payment processing, scheduling, record keeping, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may share personal data with regulators, courts, law enforcement, or other authorities when required to comply with law, respond to lawful process, protect our rights, or address fraud, security, or safety concerns.
We may collect contact details, property and access information, booking preferences, service scope details, condition photos if provided, payment-related records, and communication content. We also process limited technical data such as device and usage information when users visit the website.
Data is received directly from inquiries, booking forms, phone or email communications, appointment coordination, and property review details. Some information is generated through website use, such as basic technical logs and cookie-related data.
We may use essential cookies to support site operation, preference cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies are not used to collect more information than is reasonably needed for these purposes.
Users can usually block, delete, or restrict cookies through their browser settings. Where the website uses non-essential cookies, those settings may affect site functionality or preference storage. Session cookies generally end when the browser is closed, while persistent cookies remain until they expire or are removed.
